Available Jan 2027

Copenhagen 09:54

Available Jan 2027

Copenhagen 09:54

 / 07 / 

Fintech

Case study

Shipped 2020

Saltwork Ledger

Overview

Invoicing and expenses for freelancers in one calm screen

Client

Saltwork

Year

2020

Role

Senior product designer

Duration

6 months

Team

1 designer, 3 engineers

Platform

Web app and iOS

Saltwork Ledger home screen

Ledger home. Money in, money out and what is still owed.

01

Context

Saltwork Ledger started as an internal tool at Saltwork Studio for paying freelancers. The freelancers who used it asked for a version of their own, to send invoices and track expenses.

Most accounting apps were built for accountants. Ledger had to work for a designer who opens it twice a month, wants to send an invoice in a minute and never wants to see a ledger.

02

My role

I designed Ledger with three engineers, from the first sketches to the public launch.

01

Interviewed 15 freelancers about the week before their taxes were due.

02

Designed a single home screen: money in, money out and what is still owed.

03

Wrote the copy for every screen, without accounting terms wherever possible.

04

Ran a waitlist beta with 200 freelancers and read every support ticket.

03

Process

Six months, from internal tool to public product. We cut a feature every month.

01

Listen

Asked freelancers to walk us through their last invoice. Most used a word processor and a calculator.

01

Listen

Asked freelancers to walk us through their last invoice. Most used a word processor and a calculator.

01

Listen

Asked freelancers to walk us through their last invoice. Most used a word processor and a calculator.

02

Simplify

Put invoices, expenses and what is owed on one screen, with no menus.

02

Simplify

Put invoices, expenses and what is owed on one screen, with no menus.

02

Simplify

Put invoices, expenses and what is owed on one screen, with no menus.

03

Write

Replaced accounting terms with plain words: “money in” instead of “receivables”.

03

Write

Replaced accounting terms with plain words: “money in” instead of “receivables”.

03

Write

Replaced accounting terms with plain words: “money in” instead of “receivables”.

04

Launch

Opened a waitlist beta for 200 freelancers, then launched publicly in November.

04

Launch

Opened a waitlist beta for 200 freelancers, then launched publicly in November.

04

Launch

Opened a waitlist beta for 200 freelancers, then launched publicly in November.

Invoices collected during the interviews

Fig. 01 · Invoices collected during the interviews.

Ledger home screen with money in and money out

Fig. 02 · The home screen, money in and money out.

04

Results

58 sec

Median time to send an invoice

4,000

Paying freelancers in the first year

4.8/5

App Store rating after launch

Ledger launched publicly in November 2020 and reached 4,000 paying freelancers within a year. The median invoice takes under a minute to send. In 2022 Ledger was spun out of the studio as its own company.

Noa designed Ledger like a product people would pay for, and they did. It outgrew the studio within two years.

Peter Lindqvist

Founder, Saltwork Studio

05

Reflection

We launched without bank connections to ship sooner. Freelancers forgave the missing feature, but not the manual typing it caused. Next time I would cut a different feature and keep the one that removes the most typing.

Invoice editor with a live preview

Fig. 03 · Invoice editor with a live preview.

Expense capture on a phone

Fig. 04 · Expense capture on iOS.

(Next) Project 08

Commerce, 

2019

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